Once you have obtained the proper talent inside of your business, what are you doing with them? Yes, you hired them for a role, but that staff member wants more, and how are you as an owner giving people options. We have gone into too many businesses where they tell new hires that they are growing or want to grow, yet 2 years later and nothing. Then owners have a hard time understanding why people leave. First, when you hire staff you have to be upfront with them and your business model. If you are or want to grow you need to tell them the challenges you face in doing so. If you want to stay the same and there is very slow or stagnant growth, you need to let them know that as well.
Once all the formalities are out of the way, you need to build succession planning. That planning can impact the owners all the way down to the new hire. How is the current organizational chart structured and how are people going to fit into it over the coming months and years. Build a plan and let people know how they fit.
Succession Planning. Does it exist or are people leaving it until the last minute and fail miserably? There needs to be a proper schedule and timing for bringing someone new into the mix.